Amazon opens its Health AI assistant on Amazon.com and the Amazon app, widening access beyond One Medical members.
Amazon is rolling out its Health AI assistant on its website and mobile app, letting customers use the tool outside One Medical.
Expanded use of the assistant is expected to help with more than 30 common conditions and is available without a Prime or One Medical membership, Amazon revealed in an announcement.
The move follows Health AI’s initial launch inside the One Medical, app after Amazon acquired One Medical for $3.9 billion.
Amazon says the assistant can explain lab results, interpret medical records, answer medication and symptom questions, and connect users to clinicians when care is needed.
The agent can access a user’s health information with permission, including lab results and clinical notes, and can analyse healthcare purchases to prompt follow-ups, the announcement said.
Amazon highlighted that interactions occur within a HIPAA-compliant environment with “encryption and strict access controls.”
“Health AI is designed to handle the logistical and informational work that creates friction in healthcare, so patients and providers can spend more time on what matters most,” said Andrew Diamond, chief medical officer at Amazon One Medical.
The recap
Amazon expands Health AI access to its website and app
Assistant can help manage symptoms for 30 common conditions
Non-members pay $29 per visit; Prime members get five free
